NACD Board Leadership Conference NACD Chapter System NACDonline.org

Tom Leonard: Only Happy Customers Come Back

Classroom
September 15, 2016
Darien, CT


Overview

 

 

Join us for this NACD Connecticut Chapter fall kickoff meeting with special guest speaker Tom Leonard of Stew Leonard’s. Stew Leonard’s is acclaimed as the most successful supermarket outlet in America. The company now has
a Richmond, Virginia store that was recently opened by Tom. In addition to the Richmond store, he continues his involvement providing oversight to the Connecticut and New York locations.

 

Tom will share what he believes are four simple secrets to creating and keeping happy team members and customers. It’s a fair assumption that all of the Boards we represent have customers and team members who we need to keep happy. You’ll see how Tom’s motivational methods apply not only in retail businesses, but in just about any B2B environment as well.

 

You won’t want to miss this.

 

Emcee: Michael K. Lorelli

Executive Chairman of the Board

Rita’s Italian Ices

Director, NACD Connecticut Chapter

Operating Partner, Falconhead Capital




Location and Time

 

The Country Club of Darien
300 Mansfield Ave.
Darien, CT 06820


 

7:30 - 9:30 am

 

 



Accreditation

 




Question about this Event?

Contact NACD Connecticut Chapter

Phone: 203-247-4320

E-mail: programs@connecticut.nacdonline.org