Tom Leonard: Only Happy Customers Come Back
Join us for this NACD Connecticut Chapter fall kickoff meeting with special guest speaker Tom Leonard of Stew Leonard’s. Stew Leonard’s is acclaimed as the most successful supermarket outlet in America. The company now has
a Richmond, Virginia store that was recently opened by Tom. In addition to the Richmond store, he continues his involvement providing oversight to the Connecticut and New York locations.
Tom will share what he believes are four simple secrets to creating and keeping happy team members and customers. It’s a fair assumption that all of the Boards we represent have customers and team members who we need to keep happy. You’ll see how Tom’s motivational methods apply not only in retail businesses, but in just about any B2B environment as well.
You won’t want to miss this.
Emcee: Michael K. Lorelli
Executive Chairman of the Board
Rita’s Italian Ices
Director, NACD Connecticut Chapter
Operating Partner, Falconhead Capital
Location and Time
The Country Club of Darien
300 Mansfield Ave.
Darien, CT 06820
7:30 - 9:30 am